Western Canada's premier source for
fine area rugs and natural wool carpets.

Colin Campbell - Broadloom, Area Rugs

Carpet Care

Product Stewardship

Prolonging the life of your carpet will minimise the impact on the environment. To maximise the life of the carpet it needs proper maintenance. We encourage regular cleaning with environmentally certified vacuums and cleaning agents as well as deep cleaning by certified carpet cleaners. Regular maintenance will maintain the carpet's noise reduction and thermal insulation properties and enhance long-term performance.

How to Clean Your Carpets

Having your wool carpet cleaned professionally every 1 to 2 years is an important part of the care and maintenance process. In the mean time of course, there are going to be the everyday spills requiring some attention. Just what treatment method is the best? The answer to this question can vary, so we've put together a short list of do's and don'ts, as well as a spot removal chart to help you figure out how to proceed.


  1. Call Nature's Carpet and speak with your salesperson before you try commercially available do-it-yourself methods. You must know the carpet type and fibre construction before cleaning. We can advise you of the best method.
  2. Before applying any chemical product to your carpet, it is always a good idea to test the solution on a small inconspicuous area, perhaps in a closet. If the solution does stain the carpet, it will remain unnoticed.


  1. Do not use alkaline soaps.
  2. Do not use ammonia.
  3. Do not use cleaning fluids meant to be used on wood, tile or hard surfaces as these will damage your carpet.

Spot Removal

Type of Treatment

  1. Cold water
  2. Detergent solution or carpet shampoo solution Detergent solution - mix one teaspoon of clear dishwashing liquid or detergent powder (containing no bleaches or strong alkalines) with a cup of warm (not hot) water. This solution must be rinsed well with clear water.
  3. Ammonia solution - mix one tablespoon of clear household ammonia (3% solution) with 1/2 cup water
  4. Solvent - a dry cleaning solvent (available at most grocery stores, drug and hardware stores)
  5. Chill with aerosol freezing agent or ice cubes in a plastic bag. Pick or scrape off gum.
  6. Vinegar solution - mix 1/3 cup of white vinegar with 2/3 cup of water
  7. Warm water
  8. Clear nail polish remover (preferably acetone)
  9. Alcohol or methylated spirits mineral turpentine
  10. Rust remover
  11. Absorbent power (e.g. salt, talc or proprietary absorbent powders)
  12. Absorbent cleaner

Spot Removal Chart

SpotOrder of Treatment Types (see above)
Alcoholic beverages1, 2
Bleach1, 3
Blood1, 2
Butter4, 2
Candle waxAbsorbent paper and hot iron
Chewing gum5, 4
Chocolate2, 3, 6
Coffee1, 2, 4
Colas, soft drinks1, 2
Cooking oils4, 2
Cream2, 4
Excrement1, 2, 3
Felt tip pen7, 2, 8
Floor wax4, 2
Fruit juice1, 2
Furniture polish4, 2, 3
Gravy, sauces7, 2
Ink (fountain pen)1, 2
Ink (ball point)4, 9, 2
Ketchup7, 2
Lipstick4, 2
Mercurochrome2, 3, 6, 2 again
Milk7, 4, 2
Nail polish8, 4
Oil, grease4, 2
Paint (latex)1, 2, 4
Paint (oil)9, 4, 2
Rust4, 2, 10
Salad dressing2, 4
Shoe polish4, 2
Soot4, 2, 3
Tea1, 2, 4
Urine (fresh)1, 2
Urine (old)2, 3, 6
Wine11, 1, 2
Unknown material4, 12, 2

Source: "Wool Carpets" by The Wool Bureau Inc. Atlanta, Georgia

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55-8385 Fraser St.  Vancouver, BC, Canada V5X 3X8
Showroom hours: 8:30am to 4:30pm Monday to Friday
Ph: 604.734.2758  Fax: 604.734.1512  Toll-Free: 1.800.667.5001

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